Privacy Policy

Effective Date: July 9, 2024

1. Introduction

Welcome to RapidView IBAK North America. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our website,

2. Information We Collect

We collect the following personal information from you through various forms on our website, including product registration, brochure requests, and contact forms:

  • Names
  • Email addresses
  • Phone numbers
  • Addresses

3. Cookies and Analytics

In addition to the information collected through forms, we also collect data through cookies and similar tracking technologies. We use Google Analytics to collect information about your use of our website, including:

  • Your IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Links clicked

What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website. They help us understand how you interact with our website, which allows us to improve our services and user experience.

How We Use Cookies

We use cookies to:

  • Analyze website traffic and user behavior
  • Improve website functionality and performance
  • Provide a personalized user experience

4. How We Use Your Information

The personal information we collect is used solely for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and fulfill your requests for products and services
  • To send you information about our products, services, and promotions

5. Information Sharing and Disclosure

We do not share, sell, or lease your personal information to any third parties. Your data is stored securely on our servers and is never shared with external entities.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is protected against unauthorized access, alteration, disclosure, or destruction.

Despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify information.  Although we will do our best to protect your personal information, transmission of personal information and from our services is at your own risk.  You should only access the services within a secure environment.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to request the deletion of your personal information, please contact us using the information provided below.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will promptly delete that information.

9. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below.

You have the right to opt-out of marketing and promotional communications by clicking the unsubscribe link at the bottom of emails.  You may also contact us if you wish to be removed using the information provided below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email:
  • Phone: 800-656-4225
  • Mail: RapidView IBAK North America, 1828 West Olson Road, Rochester, IN 46975

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.